Contact information
We are happy to help with questions about products, orders, shipping, returns, exchanges, or anything else related to New Things n Stuff.
Contact New Things n Stuff
New Things n Stuff LLC
Doing business as New Things n Stuff and NTnS
17646 Tennyson St
Roseville, Michigan 48066
United States
Phone: (931) 632-2188
Email: eric@ntns.store
Website: ntns.store
Customer support is available by email, phone, or through the website chat.
Website chat support
To contact us through chat, click or tap the message icon in the bottom right corner of any page on our website.
Chat responses may not always be immediate. If we are unavailable, please leave your contact information and a detailed message, or email us directly at eric@ntns.store.
Questions about an order
To help us assist you as quickly as possible, please include:
- Your full name
- Your order number
- The email address used to place the order
- A clear description of your question or concern
- Photographs when contacting us about a damaged, defective, incorrect, or misdescribed item
Please do not send complete credit card numbers, passwords, or other sensitive payment information by email, phone, or chat.
Returns and exchanges
Please contact us before sending an item back. Returns sent without prior authorization or to an address not provided by us may not be accepted.
Return requests must follow our Return and Refund Policy.
Shipping questions
Information about processing times, shipping charges, USPS delivery estimates, tracking, and missing packages is available in our Shipping Policy.
Local pickup or delivery
Local pickup or delivery may be available by prior arrangement in the Roseville, Michigan area. Please contact us before placing an order, or before the order is fulfilled, to ask whether this option is available.